Due to the nature of educational services and products, the Healthcare Certification Institute and DRN Education make no guarantees or assurances of specific results or outcomes as a result of purchasing, subscribing to, or otherwise using our services and/or products.
 
However, we pledge to you our commitment to provide high-quality services designed to empower your success.

Certification Items
Certification and related services are not eligible for refund in whole or in part.

The Healthcare Certification Institute and DRN Education receive no funding from the US Department of Education and, therefore, are not subject to the provisions of the Family Educational Rights and Privacy Act (FERPA).
 
However, your educational privacy and confidentiality are very important to us.  Accordingly, we voluntarily pledge to take every reasonable effort to hold your educational records and information in the strictest of confidence, as provided and allowed under the law.

The Healthcare Certification Institute and DRN Education reference several trade names and service marks of others in the course of providing educational products and services and informing potential students of our offerings.  Fair use is claimed.  The Healthcare Certification Institute and DRN Education are not affiliated with and are not endorsed by these organizations.

ALL Healthcare Certification Institute resources are the exclusive intellectual property of the Healthcare Certification Institute and DRN Education and/or of our partners.  Purchasing an educational resource (including, but not limited to: certifications, classes, courses, lectures, books, subscriptions, videos, reports, services, etc) is NOT a license to copy, record, share, and/or distribute.  Resources purchased by you are for your individual use during the term of purchase.
 
Anyone who does and/or attempts to copy, record, share, distribute, and/or the like is in violation of US Copyright Law and other US and international intellectual property rights statutes.
 
Violating the copyrights and/or other intellectual property rights or attempting to circumvent resource-access-control for any Healthcare Certification Institute and/or DRN Education resource subjects the violator to immediate suspension of resources (including cancellation of certification(s)) without refund (in whole or in part) and to other remedies as provided by law.
 
 
Please understand that we do not want to make it difficult to access educational resources; but, the development and distribution of educational materials and resources represents a significant investment on the parts of the developers.  Acquiring an educational resource — any educational resource — without paying for it is theft.  Theft of educational resources hurts both the educators who worked hard to develop them and honest students who will end up paying more for the resource to compensate for theft.

The Healthcare Certification Institute and DRN Education reserve the right to refuse service and/or sale to anyone at our discretion.

The Healthcare Certification Institute and DRN Education are committed to encouraging and sustaining a learning environment that is free from discrimination and harassment.
 
The Healthcare Certification Institute and DRN Education prohibit discrimination on the basis of race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity, gender expression, sex, genetic information, or age.
 
The Healthcare Certification Institute and DRN Education do not tolerate harassment of any kind.

General Information
DRN Education collects information from visitors to its websites.  This statement provides information about what type of information we collect and what we do with it.  Your use of this Website signifies your understanding and acceptance of this Online Privacy Policy.  You must not use this Website if you have any objection to any of this Policy.
 

Server Log Data
Our web server collects log data that may include an IP address, your company name and/or internet provider, the type of browser and operating system used, the time of day visited, the pages viewed, and search requests.  We aggregate this data and use it for statistical and analytical purposes such as determining the number of visitors to specific parts of our websites or identifying ways we might improve the navigation and content of our websites.
 

Personally Identifiable Information
We will not collect personally identifiable information from you other than what you supply to us on a voluntary basis.
 

Cookies
DRN Education does not use cookies to collect or store personal user information.
 
Please note that some online transactions and third-party services may require the use of cookies, but the DRN Education websites will attempt to remove any such cookies that it creates after the transaction is complete.
 

Web Forms and Email
DRN Education will use information submitted via web forms and email to address questions about our products and services and to follow up on questions.  DRN Education may also use your contact information for other marketing purposes (specific to DRN Education and its affiliates and partners) and/or to extend invitations.
 
DRN Education complies with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM) and with the General Data Protection Regulation (GDPR) (EU) 2016/679.
 
Should you no longer wish to receive subscribed email communications, please follow the "unsubscribe" instructions that are included at the bottom of all email newsletters sent from DRN Education.
 

Online Payment Transactions
Online payment transactions are processed on secure servers via PayPal, a leading provider of secure, online payment processing services, by DRN Educational Services.  Other transactions are processed via Square, a leading provider of secure point-of-sale and remote payment processing services, by DRN Educational Services.  These transactions use Secure Sockets Layer (SSL) 128-bit technology to protect your personal and sensitive information.  This security protocol encrypts information so that it cannot be easily copied.  A secure environment is indicated by your browser.
 

Data Retention
DRN Education reserves the right to retain all such data indefinitely.
 

Children and Privacy
DRN Education is concerned about protecting children's privacy.  All DRN Education online materials are in compliance with the Children's Online Privacy Protection Act (COPPA).
 
We will not knowingly collect personally identifiable information from children under the age of 13.
 

Links To Other Websites
Our websites have links to other websites.  When you go to another site, you are subject to the privacy and security policies of that site.  DRN Education cannot attest to the accuracy of information provided there.
 

This statement is provided for your information only and does not constitute a contract or other legally binding agreement.
 
The Healthcare Certification Institute and DRN Education reserve the right to change any of these policies at its sole discretion.